Effective Date: Jan 01,2025

These Terms & Conditions govern your use of our website and your transactions with HSG Sports. By accessing or purchasing from our website, you agree to comply with these terms.

General Terms

HSG Sports is a manufacturer and supplier of custom sportswear, boxing gear, martial arts equipment, and fitness accessories. We primarily serve brands, wholesalers, distributors, gyms, and retailers. Customers must be at least 18 years old or have legal authority to enter a business agreement.

Order & Payment Policy

All orders are subject to acceptance and availability.

• Custom and bulk orders require detailed specifications and written confirmation before production.

• Prices are quoted in applicable currencies and may vary due to raw material costs and market fluctuations.

• Accepted payment methods include bank transfers, PayPal, Western Union, and Letter of Credit for bulk orders.

• Custom orders require a percentage of advance payment, with the balance due before shipping.

• Buyers are responsible for import duties, VAT, or local customs fees.

Customization & Branding Policy

• We offer private-label manufacturing with custom logo printing, embroidery, and packaging solutions.

• Customers must provide finalized artwork and designs before production.

• Sample orders are available upon request with applicable charges.

Shipping & Delivery

We offer global shipping via air, sea, and express courier services.

• Shipping partners include DHL, FedEx, UPS, TNT, and freight forwarding for bulk shipments.

• Delivery time varies by destination and order size, typically ranging from seven to thirty business days.

• Tracking is provided, and insurance is available upon request.

• HSG Sports is not responsible for delays due to customs clearance or unforeseen circumstances.

Return & Refund Policy

• Returns are accepted for manufacturing defects or incorrect products within seven days of delivery.

• Custom products and used items are non-refundable unless defective.

• Refunds are processed within the designated business days after inspection.

Warranty & Product Liability

• Our products undergo strict quality control; however, a general warranty is not provided unless specified.

• HSG Sports is not responsible for improper use of products leading to injury or damage.

Intellectual Property & Copyrights

• HSG Sports retains rights to all product designs, images, and website content.

• Unauthorized use of our brand name, logo, or product images is strictly prohibited.

• Clients must secure copyrights for any designs provided for custom orders.

Privacy & Data Protection

• Customer information is used solely for order processing, inquiries, and marketing if opted in.

• Personal data is handled securely and is not shared with third parties.

Force Majeure

HSG Sports is not liable for delays or non-performance due to natural disasters, strikes, shipping disruptions, or governmental actions.

Contact Information

For any inquiries, customers can reach out via email, WhatsApp, or visit the company address.